Can only agree with the other guys on here. Have requested a refund no response to any emails and I have sent plenty. Their automated message even states “we will not issue a refund”. We booked in a large group and trying to marry dates for everyone to go again is nigh on impossible also none of us know if we rebook if we will be allowed to travel or whether the ban will still be in place. Seems as though the prices are also vastly inflated. I’ve booked with them countless times in the past but will never book again when this is over I believe they will go bust due to the way they are treating their loyal customers now.