Awful customer service, they don’t care about loyal customers (13 years!!). No refund on the holiday they cancelled just a date transfer; I explained I can’t go on any other date due to commitments (including Hoseasons holidays!!) and now I’ve lost over £600. There a terrible company, it’s a shame a worldwide disaster has to show their true colours. Avoid. Oh 3 hour wait to speak to them too.
5 years ago
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