Our holiday was cancelled due to the Covid-19 outbreak. Refused us a refund but said we can transfer to a later date... but we would have to pay the additional costs to go on a different date!! We booked in January and got a really good discount and won’t honour this!!! It’s going to end up costing us more than double to change dates, which we still may not potentially be able to go on. I know this is not their fault but it’s not ours either and they’ve got us over a barrel. Absolutely disgusted with them.
5 years ago
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