Managed to contact them by email to rearrange my holiday for March 23rd 2020. I put in the email when I wanted it to be changed to. They responded saying I needed to ring them when I had decided on a date, despite the alternative date being in the email. I have been ringing every day since and just keep getting the engaged tone. I understand they are very busy, so why not respond to email correspondence?
5 years ago
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