received a no rely e'mail on 6th may saying to give me more time they have moved my balance due date to 20th June. I did not sign up for this, my balance due date on my confirmation document says 2nd may. Doing this allows them to collect 90 percent of the total cost. I very much doubt if this is legal. They then said if I want to cancel before 20th June they will waive the balance. Phoned over 100 times, no reply, e'mails bounced back, I wrote to them with cancellation form filled in and sent by expensive special delivery for which they have to sign on receipt. I had also written to them on 23rd March cancelling but no reply. I have now cancelled my credit card so they cannot take the money. They say if the bank won't pay it constitutes a cancellation on my part. Can you see the reason they are extending the balance due date, according to their table of percentage of total payment this gives them maximum recovery. I intend to seek legal advice through my union lawyer if they ignore my latest cancellation letter and I have already registered a complaint with the CMA