We emailed Hoeseasons a week before our holiday as they said we had 48 hrs if we wanted to change our holiday as some of the facilities in the park were not open.As we has booked a hot tub we wanted to make sure that would be working.Hoeseasons did not even bother to reply.Then we phoned,only to be told by recording go call later as they were busy.Kept trying but no luck.We then emailed Shearbarn direct and got and instant friendly reply.Great customer service Shearbarn..
4 years ago
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