Booked for a couple of nights away in Caerwys. Money taken. Arrived after 90 min drive to be told Hoseasons shouldn’t have accepted our booking as the accommodation was already taken.
The accommodation manager also informed me that they had a number of similar issues with Hoseasons over the last few months. The manager contacted Hoseasons who assured her they would call me back to discuss alternatives. They did not.
I called Hoseasons but after 70 mins was unable to get through so ended the call. We then returned home.
What a shambles.
After (belatedly) reading these reviews I would never book through this company again. I’ll also be leaving these comments on lastminutecottages.com As I thought I booked through them but was only informed post-booking that Hoseasons were involved.
My advice? DO NOT BOOK THROUGH HOSEASONS!
4 years ago
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