everything! Having paid for the Hotels .com vouchers with Tesco's clubcard points. . The initial information in the email was poor, I selected the hotel I wanted where I had stayed before , from the link from Tesco's email. Only to discover the hotel and two alternatives which I wanted was not available through the promotion scheme. Website very unhelpful and took ages to show me the correct hotels. that I could use. The telephone support was Indian based and just useless. Just not a good feeling American shyster trickery rather than good service.
