Please be careful! I cancelled my prepaid hotel mid of August 2013 and directly became a mail that I will get my 950 EUR back immediatly on my credit card. Now it is October 8th and after several calls and 8 un-answered mails I still do not have my money back on my credit card. Only info I got was from 1 guy at the hotline who told me 2 weeks ago that there are some technical problems and he cannot tell me for sure when I get my money back. I WOULD NEVER AGAIN BOOK HERE, THINK TWICE
