I was stupid enough to pay for next day delivery on a dinner set for my friends wedding. I ordered it 4 days before the big day, and waited in for delivery........which never came. Every day Yodels tracking ap assured me it was on the way, only to let me down. I thought it was just Yodel that were a nightmare, but I was very wrong. I was left to buy another gift at the last minute, the plates turned up the day I arrived back home! I decided to keep them for myself, but when I opened the box, they were smashed! This is when my real nightmare began. It is now 7th September. I ordered the plates on 25th July........I am still awaiting a refund. I opened a PayPal case, but the hut group informed me that they could not refund me whilst the case was open. I closed my case, which I now 100% believe was their game, as I can not open it a second time. I have received numerous messages assuring me my refund will be issued with 2 to 5 days, and I am still waiting. This company have broken the consumer rights law. They have STOLEN MY MONEY, and respeatedly lied to me. Please avoid them, as I would hate for anyone else to have to suffer this abuse. Trading standards have been informed.sara