Worst service I've ever encountered. Package was supposed to be delivered 2 weeks ago and have been chasing ever since. Every person I've interacted with has been totally unhelpful. They are quick to reply to messages like this to make it look like they're helping and then don't actually provide any support. Constant buck-passing and miserably inept communication. Have now been trying to get a refund for days and hopes of actually receiving the parcel are long gone. DO NOT BUY FROM THIS COMPANY.