I ordered an (in stock) item from Jessops some 10 days ago as I thought I'd support a traditional high street retailer rather than Amazon, but now realise it was a dreadful mistake. My card has been charged, but nothing delivered, there is no information using the order checker on their website, their phone number is permanently closed, their live chat deactivated and they don't answer emails, so are completely unreachable. I now have no choice but to go to my cc company, trading standards and ultimately the police. :-(