Extremely dissappointed with Jessops repair and customer service. I've had a lens in for repair for 2 and a half months now with yet another estimate for an additional week which will no doubt also be broken I asked for a loaner lens since I NEED it for work but was denied and was also told I wouldn't recieve a discount or compensation for this extreme delay for the repair. I would advise professionals to stay FAR away from jessops repair and while I've spent about £5000 at jessops over the last year I will not be spending any more. Jessops also has ignored my emails and really its a joke. They still want £800 to repair my £1400 lens after 3 months of it sitting on a shelf with their outsourcer and refuse to take responsibility for it. Actually absurd. Other photographers I know have had similar damage done to their lens and using other repair shops have had it turned around in 10 days. I didn't even get a repair estimate for a month and a half