William
DO NOT give this company your money. I was fed misinformation on multiple occasions by the customer service team and the store. I went in-store to buy a new camera and lenses where I was told by the assistant that my order would be delivered to me within 10 working days. After 10 working days had elapsed I called looking for an update and was told that they couldn’t give me an update on the delivery, they couldn’t advise me on what I should do and they couldn’t even cancel the order unless I went in store (not local to me). 3 days later I spoke to another representative who advised a delivery date which also turned out to be false as over one month later the order hadn’t arrived. Despite emails to customer service and regular phone calls chasing for an update I was left completely in the dark regarding my +£2k order and forced to go back to the store just to get the order cancelled and refunded. This is the worst customer experience I’ve ever had, definitely stay away from this company.
4 years ago
Read Jessops Reviews
Jessops has a 1.9 average rating from 143 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial