I submitted an enquiry via the webpage not expecting to hear back for a while (if at all, based on other websites). To my amazement Alex emailed me within a very few minutes. He suggested which item might be at fault, although it was out of stock for a few days. In a couple of days Alex emailed me again to say it was now in stock. My order arrived within two days and our mixer is now working perfectly.
Outstanding customer service!
Thanks Alex.
2 years ago
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