I ordered goods to be delivered direct to my brothers address (which was the default address) when I received an email its stated the order was being delivered to myself. When I tried to contact them immediatly after placing the order chat was unavailbale. There phone lines were dead & no one answered my email. I rang the following day to make sure the order was delivered to the correct address. This did not happen, would not use again! Avoid at all costs! I did get in contact with them again, this was there answer! Unfortunately we are unable to change the shipping address on your order as it has already been dispatched from our warehouse. Please accept our sincere apologies for any inconvenience this may have caused and thank you for your patience. What a waste of space their error and they can’t do anything about it! I actually spoke to them before the goods were shipped! Again avoid at all costs!