Horrendous, unfriendly, dismissive and confrontational store manager in Prague refused to accept a return on a defective garment. She was smug and rude, laughing into my face, basically! They do not accept returns the same week I have bought the garment. it was not worn and not damaged or dirty, and she refused to accept it and give me a refund! Everywhere else you can return your purchases if you change your mind or find the garment is defective. Not with Lacoste! Absolutely horrendous customer service I have ever seen! NEVER AGAIN!