Disappointed with Lacoste's customer service. Bought shoes that quickly developed a torn sole - clear manufacturing defect. Despite providing evidence over 2 weeks, Lacoste dismissed it as "normal wear and tear" without proper explanation. FYI: Torn soles aren't normal wear! It's a product defect. Lacoste refused refund, ignoring consumer rights. Beware before purchasing - their "customer satisfaction" doesn't seem to extend to addressing legitimate product issues. Will pursue this further. Advice welcome from anyone who's dealt with similar situations. #LacosteQualityIssues #ConsumerRights