DO NOT BUY From this company. Their customer service is shocking, and there is no after sales care. I purchased a mattress costing £509.95, and needed to reorganise delivery dates. I was told this was ok - product didn't arrive on the second agreed delivery date. I was informed the product was lost. I had to call the company 4 times on the delivery date, I was hung up on once, and was spoken to very rudely, and was informed it was the delivery companies fault. I asked for a refund - I am still waiting. The company insists I will incur a charge, but refuses to clarify how much - they keep referring me to their terms of sales section, which doesnt give a direct figure. I am left with no product and no money. They even said this was all my own fault! Buy from a reputable company.
8 years ago
MattressOnline.co.uk has a
2.6
average rating
from
89
reviews
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