The Company is incapable to organise a delivery ( bear in mind never had a delivery failed at home ), the carrier and the customer representatives had no idea on how to correspond in order to fulfil delivery. We have been given wrong information multiple times and lied over the phone, even the Manager Chelsea was incapable to provide one correct response. At the end they returned the Mattress back to Warehouse and charged us for the shipping fees, that is a first time in life to be charged for someone else incompetence. Obviously, never again...
8 years ago
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