I bought a figure for my son for his birthday, he removed the item from packaging and it broke. I took the item back to the store and the guy on the till was really arrogant yet spoke in a tone like he was being nice (really patronizing) he advised that they do not do refunds or exchanges as the item will get sent back to the manufacturer and they won't do anything... nice! Disappointed son, disappointed customer. Don't waste your money here, go elsewhere and you'll receive much better customer service.
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