After a online order for Christmas advent calendar they sent the wrong product, after calling customer services & more chasing up they resent the wrong product again, resulting in product to be out of stock! & telling me to take it in store for refund, no SHi*T given that we were five days into Dec & I haven’t given this present/advent calendar to my relative(who is a IDDM so can’t replace with chocolate advent calendar) I’m now 3 emails in with MENKIND & no reply still, thanks menkind