I placed an order for online digital music over 2 months ago, which I never received in my digital library. Endless emails via your 'contact us' link led to some responses simply explaining how to access my digital library, which I knew how to do, and resorted to sending a screenshot to prove my digital library was empty. 4 weeks later, someone agreed to refund me, it has been another month and I still have NOT been refunded. Your customer service is atrocious, and you seem to merrily steal peoples money without providing the goods paid for.
4 years ago
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