Ordered a vinyl album. My online account showed the order as 'pending' with payment in 'error'. My card statement showed the transaction as complete. After 24h my order status had not changed. I called customer services (in a wait queue for 10 mins) and a very helpful lady took my query to the finance dept who confirmed payment. She manually released my order which was then shipped the same day and a tracking number provided. Must have been a timing glitch on their website. Customer service was wonderful.
5 months ago
Musicroom has a
1.9
average rating
from
31
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
