I ordered 2 google home minis from this company and chose them because the delivery date given was perfect for me to be able to give as gifts. 4 days after the stated delivery day and I still have no items. I have contacted them to explain that even if they were to arrive now it would be too late (I needed them last weekend) and I'm happy to return if they do arrive but would like a refund. All I have had in response is the same information worded slightly different 4 or 5 times!! They seem to be refusing a refund even after I've informed them that having to buy replacement presents had left me struggling to put food on the table they still do not care. They don't care about customer service, just lining their pockets.