I can't really comment on the product as I haven't had it yet but I'm starting to regret going with a smaller company rather than Amazon just to save a couple of pounds. "Dispatch within 24 hours and delivery within 3-5 working days" tends to give the impression that you don't need to worry about receiving your item but i ordered mine on 10 December (it is now 20th) and it is a Christmas gift that I will have to re-order from somewhere else if it doesn't arrive. Customer Service talk about adverse weather conditions on a ferry crossing. I'm sticking with Amazon in future I'm afraid.