Absoutely terrible website and appalling customer service!
Stay well clear of this site - it is terrible and the customer service is rubbish! It takes them over a week to respond to your emails/messages and they don't even bother to reply to some of them. They have a telephone number but if you call it they disconnect you after you listen to two recorded messages. I asked to cancel my membership due to the terrible customer service and they threatened to send in the 'Collectors' or baliffs to collect a whole years worth of membership fees!!!