I was wrongly advised by one of your sales people about the appropriate programmer to go with the boiler I ordered from you having provided full details of my current heating system and by the time I arranged for an installer who told me this immediately on seeing the programmer I was outside the returns period and am now being asked to pay £30 plus vat to return it. If the sales people do not have adequate training to provide technical information they should not be providing it.
7 years ago
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