Terrible experience and not helpful staff, found a product I was looking for through Google Products, Purchased what was supposed to be a "Tavistock Match 1000mm Semi-Countertop & WC Unit Run Right Gloss" the description and images on their site show a complete product, - ohh well I wish. Just the carcass was sent, even though broken! sink and WC and other fixtures were missing. Builders and I were completely disappointed that we could not do our job today with a broken product and missing parts. I have asked them to assist and help me with the order perhaps offering a discount to order remaining items because this was their fault they refused and now are collecting other items and I am left to order the item elsewhere. Avoid them cheap but unreliable!