Bad customer service. Waited a long time for my delivery. Sent me the wrong item and an item I ordered was missing. Wouldn't refund me until I sent the wrong item back. Had the hassle of having to find a printer to get the returns label and go to the post office to post the item back. It was a mistake on Quiz's part so they should have had a courier collect the item from my door. Still waiting on my refund approx a week later. The app constantly freezes too and I was locked out of my account for a week. Have been ordering from QUIZ for years but they have lost a customer now as I won't be ordering from here again.