Categories My Reviews My Settings Help LOG OUT Alternate Text Liz GB For companies Your review counts! You reviewed Quiz Add photo Liz 4 reviews 1 star: Bad Just now Very poor customer service Extremely disappointed with my experience of ordering online with Quiz. Firstly they have no telephone number to speak directly to customer services which is very frustrating. All correspondence is via email which causes significant delays. I was sent a damaged dress that due to time constraints I had to keep and wear for an event. When I informed Quiz they did not even apologise for sending out a damaged item and simply told me to go to a shop and see if I could find the same dress and exchange. I explained that I ordered online for convenience and going to store was not an option. I was only then offered an apology and a very meagre 15% off And I was still charged delivery despite the item being damaged. I will avoid shopping with Quiz in future and would advise others to only shop in store if you must. Quiz do not prioritise customer satisfaction. I have since read a lot of complaints on their social media pages.