I was given a replacement fridge freezer by my insurers & RGB supplied this. When the item came it was damaged. I was given email address to send In images which I did. They then ignored this email address & sent me an email from different email address when did not look like it was directly from RGB so I did not open it as thought could have a virus on it. When I did not hear anything & contacted them they said you are not out of SLA this is not fair why they changed the goal post & now I have a brand new fridge freezer with a dent in the door. Very unhappy
1 year ago
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