Oh dear Riverford - what went wrong? We were loyal customers for years and loved the boxes but the quality has declined bigtime in the past couple of years. Stopped ordering and they emailed to ask why. When I told them, they offered a £5 credit off one of their boxes. After a four month gap, we ordered again. A sad looking box arrived which included a rotten cucumber. They refunded the box cost but we won't be ordering again. Such a shame - who knows what has happened but Riverford used to be top of their game a decade or so ago. No longer.
3 years ago
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