A really frustrating service. The first time I ordered I had a veg box and milk missing. Following, I tried to order my Christmas meat and veg but the system put the order through for next day delivery. (Apparently my fault as the system is very simple...) I called customer services to cancel as soon as they opened and was charged £10 with a attitude of making you feel guilty as they donate the 'wasted' to the food banks. This is a very commendable act that I thoroughly support however it should not be forced at the cost of the customer. So frustrating when you want to support local farmers and businesses however are penalised for admin errors. Arguably, this was from their website which I find unclear to confirm a order with specific dates. I would not reccomend.