Appauling!! Is the only word to describe this company and its customer service. Ordered a garden shed at the end of May. Waited 7 weeks for it to be delivered. Delivery arrived and it was the wrong product so had to send it back with the delivery driver. This was 4 weeks ago. I am still waiting for my item to be dispatched whilst they attempt to sort out their error with their suppliers. They are very hard to get hold of and I seem to be fobbed off everything I send them an email. I would not recommend purchasing from this retailer, it's just too stressful !!