Ryman publish false measurements for a chair I bought online. When I assembled it, I found the chair useless because of the wrong description given by Ryman. I find it hard to believe they don't know it's wrong. Ryman use Fedex and offered only deliveries/pickups within a whole-working-day window. i.e. before 6pm. This means to do online business with Ryman you need to be ready to give up a whole day to receive it, and just hope it's what you want. So I've so far lost two working days waiting for the delivery, and then waiting for the collection. Then the collection never happened, and they want me to waste a third working day because they're unable to use a courier service with modern standards. I've told them that I will make no further accommodations, other than a three-hour window appointment. Ryman refused this, with its customer service representative taking a take-it-or-leave-it attitude. I think Ryman needs to go out of business. I will never use it again for as much as the purchase of a ballpoint pen. Life is just too short to deal with a company like this.