As a business i spend on average £3,000 per month, so i ordered pens, paper, pads, rulers etc via their 'Ryman Business Division' - Never again. I missed deadline for delivery Monday 27th November, but still didn't receive the order 3 days later. Not only that, as they provided personalized stationery, i wanted to consolidate all my stationery for all my branches under 1 supplier. However, their product knowledge and enthusiasm was completely lacking, therefore i moved all my business to Office Depot - much more appreciative. Ryman 'Business to Business Division'. What a joke.