I broke my glasses and needed an eye test plus new specs fast, so went to a high street optician. Even with a free test and prescription I ended up paying £120. Found select specs on line, got 3 pairs of specs for less than 1/2 that cost, they arrived before the opticians pair! Were equal or better quality. So service 5*, price 10*(if I could) delivery 5*, I will NEVER buy from the high street again, I cannot rate returns or refunds as I had no need of either. (I wish the opticians offered those services, but they do not). Keep the receipt to remind yourself you did not steal them!!!!! I highly recommend SelectSpecs , service quality and value should be thier slogan