My husband purchased a spa day through Spaseekers for my Birthday, (July.) In September his health condition (Cancer) declined rapidly. He is now at end of life,being cared for by our local Hospice team, on a hospital bed in our living room. He CANNOT be left alone. I telephoned Spaseekers to request a refund under these heartbreaking circumstances. I was told that all vouchers are non-refundable. I expained our situation, to no avail. Surely, human kindness, consideration and understanding should overrule a company policy, I am shocked, angry and disgusted.
2 years ago
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