I booked for specific dates. The email confirmed SpaSerkers booked me for the wrong dates. I spoke to Billie who confirmed they got it wrong and the Advisor, Ashleigh had gone home. My copy of the transcript confirms their mistake which Billie assured me would be put right this morning. Once again I had a further chat with a Manager, Joanne who said they had no record of my chat with Billie. She closed the chat after I asked for a refund. Very rude. Extremely bad customer relations. I would never book with this Company again.
2 years ago
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