I used Spa Seekers because my boyfriend and I really wanted a relaxing “Spa weekend”… instead we got a noisy leisure centre.
Macdonald Alveston Manor Hotel, Stratford-upon-Avon should absolutely not be sold as a spa break…
*Firstly, there wasn’t anywhere for us to lay down and relax by the pool as there was only 7 beds total which were taken
*The steam room was not working
*The pool was crowded
*The sauna was tiny and only fitted 3 people
*Plus I have never been to a spa that doesn’t have a jacuzzi
* It was more like a council run tiny leisure centre.
Although the staff were very friendly, we left so disappointed because our main objective was to enjoy the Spa and destress… instead the whole experience stressed me out even more.
Spa Seekers clearly are not visiting their sites
What’s more when I complained to Spa Seekers, they stated “the website did not advertise jacuzzi” as if it was my fault for expecting to have a jacuzzi at a Spa 🤷♀️ should have read the small print 🤦♀️
Then then insulted us with a 7% discount off future bookings… wow just wow 🤯
On a positive…
I would however like to say that the treatment salon was lovely although no relaxation at all ok the leisure centre “Spa”
The food in restaurant was very nice.
Room ok, better in pictures and looked upon a car park but I guess someone has to.
Overall huge disappointment for a spa weekend
1 year ago
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