I have LOST £174.99 - this is THEFT and no apology / investigation from sportshoes.com?! Orderd Nike Alphaflys in UK5.5, didn't fit so re-ordered in a UK 6 and used the sportshoes.com label to re-package them securely and send back via Hermes. Like many I am exremely busy and trusted this to send back quickly and get it sorted. The parcel is now 'LOST', Hermes drivers are THIEVES who see these sports labelled parcels with their pre-printed postage labels and steal the parcels. I spoke to sportsshoes.com on the phone and she said "well it does say on our website that Hermes only cover you up to £50 so thats not our fault" I have never had anything like this happen and I am shocked and disgusted that this DAYLIGHT ROBBERY can go ahead all completely legal. Nothing will bring my money or trainers back but hopefully this will warn others not to give their money to Sportsshoes.com or Hermes.