I was in the Flemington NJ location on Jan 3 I wanted to purchase a new refill for my Dayrunner book. They did not have any in stock I was directed to the kiosk to try and order it. Turned out the warehouse was out of stock. I was told to go to the Dayrunner website and order directly from them. I went on only to find you have to order it through Amazon. I don't have an account with them. I would have appreciated it if the store had told me that. Not very helpful.