Staples is a necessary and needed store for any town or city but they have such horrible IT problems that it is so frustrating when you're trying to order (in my case) blue prints. Their website constantly crashes or it stops you from filling in information they need in order to complete your order. Then you have to call the help department which aren't able to help you, nor will anyone take an order over the phone. In this day and age it's just not that hard to have a decent functioning website. I wish I had somewhere else to go.
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