I ordered a desk online for delivery. The day of delivery they said that no one was home. I was home. I contacted staples and told them about it and they assured me that they would deliver I waited again all day only to see the package tracking saying no one was home. This time I had been assured that they would call-in arrival and they never showed up. Two days wasted. How incompetent do you have to be to not follow simple instructions.
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