Staples knows how to turn a good day into bad. I ordered (#9924493157) a Brother printer for my homework. They sent it a few days later, but shipped it back because my address was wrong. No it wasn’t. It was awful trying to fix this because at every click of the mouse, the company pumps ads from every direction. I finally got an email saying it would be redelivered and was notified it was on my porch. No, it wasn’t. It was returned. Back in the barrel, same frustration. The email said it will arrive today. Nope. I’m stuck without it. The BROTHER HL L2400D is $10 cheaper at Walmart. I contacted the company by chat, email, and phone. I ordered two printers from Staples, my first and my last. My name is Lou and I stand by all of my reviews.