Ordered a whiteboard on July 1st, was to be delivered July 7th... slow but free delivery so I accepted this... 4' x 8' whiteboard for office, its now Thursday 5PM ET and they have no clue where the board is... called customer service last three days every day at 5Pm... told on tuesday it would be here wednesday... told on wednesday it would be here Thursday... told on Thursday they have NO absolute clue about where this is.. being escalated and someone will call me back... absolutely dont use staples... if they can not do ecommerce in this day and age... they deserve every layoff, store closing and failure that they experience!