The whole online order process is a sad joke. I ordered 3 items that were on sale and in stock at time if order. The items were supposed to arrive on Tuesday with guaranteed 2 day shipping. On Monday I recieve an email stating they have 1 in stock and no back ordering. No additional shipment notifications so I assume at least my 1 item will arrive on Tuesday. So today, Friday I check the order and it supposed to arrive today. Wow Staples, you really need to get your act together with you online orders. There is waaay to much competition out there for you to do this.