9 year customer, migrated me to a new plan with no mention of price increases. Annual cost went from £14.99 from old plan to £80 per year with no clear warning. Invoice they sent to me went into spam folder. Once i realised i was charged £80 i contacted them immediately for a refund and to cancel my plan, before the invoice period had even started. They have not responded to my requests for a refund. Really poor customer service and extortionate prices! Stay well clear of this dodgy money grabbing company.
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