I wish I could give zero stars, because this company operates with such bad service. I ordered a lamp a year ago, it was supposed to take between 8-16 weeks for it to arrive. 5 months after my order was placed I got a message saying my package was sent. I waited 3-4 weeks, but it never arrived. It turned out it was lost in the transfer. I then contacted VOGA, telling them to cancel my order and transfer the money back to me. They replied and said that I would only get 50% back of what I paid, due to "administration fees". I then decided to give it another try, and they promised that I would receive my order within another 8-16 weeks. It has now been more than 20 weeks, and I have received no package or message from VOGA. Yes, they got great deals on amazing replica pieces, but having to wait a year for a package to arrive is not worth it in any way.